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Core
Unit
Work
effectively in your retail team
Optional
Units
Help
customers choose products in a retail environment
Maximise
product sales in a retail environment
Provide
information and guidance to customers in a retail environment
Demonstrate
products to customers in a retail environment
Display
stock to promote sales to customers in a retail environment
Keep
stock on sale at required levels in a retail environment
Process
payments for purchases in a retail environment
Process
customer orders for goods in a retail environment
Give
customers a positive impression of yourself and your organisation
Support
customer service improvements
Resolve
customer service problems
NB.
Additional specialist retail units available on request
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