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Core
Unit
Work
effectively in your retail organisation
Optional
Units
Organise
the receipt and storage of goods in a retail environment
Audit
stock levels and stock inventories in a retail environment
Source
required goods and services in a retail environment
Maintain
the availability of goods available for sale to customers in a retail environment
Contribute
to the continuous improvement of retail operations
Help
to monitor and maintain the security of the retail unit
Plan,
monitor and adjust staffing levels and schedules in a retail
environment
Recruit,
select and keep colleagues
Provide
learning opportunities for colleagues
Develop
productive working relationships with colleagues
Allocate
and check work in your team
Monitor
and maintain health and safety in a retail environment
Organise
the delivery of reliable customer service
Improve
the customer relationship
Work
with others to improve customer service
Monitor
and solve customer service problems
Promote
continuous improvement in customer service
NB.
Additional specialist units available on request
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