Retail Financial Services NVQ Level 2
(Insurance)
|
|
Course
title |
Retail
Financial Services NVQ Level 2 |
|
Awarding
body |
EDI |
|
Overview |
Industry
recognised certification for the retail financial services sector |
|
Intended for
|
Insurance
service providers who deal with customers either by
telephone or in person |
|
Duration |
3-6
months |
|
Course
structure |
Onsite
induction + 3-4 short onsite assessments |
|
Requirements |
Candidates
complete 6 units (3 core units and 3 optional units) |
|
Content |
|
Full course description |
|
Delivery |
In-company
programme for individuals or groups |
|
Assessment |
Observation,
discussion, personal statement, supporting documentation, testimony |
|
Learner
support |
On-line
learning library + optional in-company workshops |
|
Highlights |
Flexible,
streamlined assessment. Minimal paperwork and no portfolio building |
|
Progression |
Retail
Financial Services NVQ Level 3
Customer
Service NVQ Level 3
Contact
Centre Professionals NVQ Level 3 |
|
Fees |
Subject
to quotation |
