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Core
Units
Develop
and implement operational plans
Encourage
innovation
Develop
productive working relationships with colleagues and stakeholders
Ensure
health and safety requirements are met
Manage
business processes
Optional
Units
Manage
your own resources and professional development
Develop
your personal networks
Promote
equality of opportunity and diversity
Provide
leadership in your area of responsibility
Ensure
compliance with legal, regulatory, ethical and social requirements
Lead
change
Plan
change
Implement
change
Recruit,
select and keep colleagues
Allocate
and monitor the progress and quality of work
Provide
learning opportunities for colleagues
Manage
finance for your area of responsibility
Manage
a project
Manage
the achievement of customer satisfaction
Work
with others to improve
customer service
Build
your organisation's knowledge of its customers and its market
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