ILM Courses and Qualifications

ILM courses in Team Leading, Management and Workplace Coaching offer an efficient and streamlined route to developing and certificating leadership, management and coaching skills. 

These ILM certificated courses are based on structured training programmes, which may be delivered either through in-company workshops or via a blended approach using e.learning. 

Candidates undertake a series of short knowledge assessments which may be completed during the course modules or online. Higher level candidates also complete a work-based assignment and (optional) final presentation.

ILM qualifications and courses provide an excellent choice when you need to develop new skills and require a cost-effective, 'light touch' assessment strategy.

Frequently Asked Questions

Team Leading

  ILM Level 2 Award in Team Leading

ILM Level 2 Certificate in Team Leading

Management 

ILM Level 3 Award in First Line Management

ILM Level 3 Certificate in First Line Management

ILM Level 3 Diploma in First Line Management

ILM Level 5 Award in Management

ILM Level 5 Certificate in Management

Coaching and Mentoring 

ILM Level 3 Award in Workplace Coaching

ILM Level 3 Certificate for Professional Workplace Coaches

ILM Level 5 Certificate in Coaching and Mentoring in Management

ILM Level 5 Diploma for Professional Management Coaches and Mentors

Customer Service & Contact Centre

ILM Award in Customer Contact

ILM Advanced Award in Customer Contact

To discuss your requirements, implementation options and fees, please contact 
Best Practice on info@bestpractice.uk.com or by telephone on 01923 225225.