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Mandatory
Units
Developing
yourself as a team leader (1)
Motivating
the work team to perform (1)
Planning
and monitoring work (2)
Optional
Units
Developing
the work team (1)
Induction
and coaching in the workplace (2)
Leading
the work team lawfully (1)
Fulfilling
customer requirements (2)
Providing
quality to customers (1)
Using
information to solve problems (1)
Dealing
with change in the workplace (2)
Maintaining
a healthy and safe work environment (2)
Diversity
in the workplace (1)
Using
resources efficiently in the workplace (1)
Communicating
with people outside the work team (1)
Briefing
the work team (1)
Workplace
communication (1)
Workplace
information systems (1)
Business
improvement techniques (2)
Leading your work team
(2)
Managing
yourself (1)
Enterprise
awareness (3) Dealing
with customers lawfully (1) |