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Flexible Certification
Best
Practice offers a flexible framework of
Awards, Certificates and Diplomas for the following occupational areas:
Customer Service & Contact Centre
Team Leading & Management
Business and Administration
IT Skills
Transferable Work Skills
The
certifications meet the needs of individuals and organisations requiring
flexible nationally-recognised certification for skills and competencies.
They fully comply with the principles embodied within the UK's Qualifications and Credit framework (QCF)
and offer key benefits to individuals and organisations
including:
Professional recognition for skills
and competencies
Improved skills and performance
Improved employee engagement
Individual career progression
Flexible
The
framework offers complete flexibility. Individual learners and
organisations may choose from over 180 separate units to build tailored
qualifications that exactly match their
job role and career aspirations.
Click
here for a list of available units.
Learners
or organisations may construct their own qualification(s) from a menu of available
units. Alternatively,
our consultants can help you design one or more qualifications that meet
your exact needs.
Versatile
We
offer a choice of certifications of various lengths from short Awards to Certificates
and Diplomas to meet the widest possible range of needs and budgets.
Award
= 1-12 credits (2-3 months)
Certificate
= 13-36 credits (5-6 months)
Diploma
= 37+ credits (9-12 months)
Learners
achieve the required number of credits by selecting and completing one or more
units, each of which has a published credit value.
When
budgets are limited, an
Award offers a low-cost entry point and can be used as a stepping-stone to
a higher credit value Certificate or Diploma.
Multi-level
The
qualifications are available at levels 2 to 5 to meet the needs and
aspirations of all personnel - from operational level staff through to
senior management.
Level
2 - operational level e.g. customer service agent or team leader
Level
3 - experienced operational level or first line management
Level
4 - middle management
Level
5 - senior management
To
provide maximum flexibility, different level units may be used within a single qualification.
Where this is the case, the level providing the most units
determines the overall level of the qualification.
Multi-disciplinary
To
reflect diverse roles and development aspirations, units may be selected
from any of the occupational areas listed above. It is therefore possible
to achieve a multi-disciplinary 'combined' qualification that reflects an
individual's specific experience and skill set.
For
example, a single qualification may be made up of units selected from
Customer Service, IT and Management.
Transferable
All
units are certificated with a nationally-recognised certificate that is
fully transferable. Therefore all units achieved
may count towards a broader or higher level certification as a learner's
skills and career develops.
For
example, learners may achieve additional units to progress from an Award
to Certificate to Diploma at the same level. Alternatively, units and
credits achieved at one level may count towards achievement at a higher
level.
Nationally
recognised
Awards,
Certificates and Diplomas will be awarded by Best Practice and will list
all nationally-recognised units achieved by the learner along with their
level and credit value.
Learners
will also receive a nationally-recognised certificate for each individual
unit achieved - accredited by Edexcel, the leading Awarding Organisation
for vocational skills.
Customised
units
Where
there are no pre-existing QCF units, to meet the specific requirements of
various job roles and industry sectors, we are able to design and
customise units where appropriate. These may count towards the overall
credit total required for an Award, Certificate or Diploma.
Learning
support To
build their skills and competences, all learners will be provided with
online access to the Best Practice Learning Zone, containing
over 120 downloadable
learning
modules. Alternatively, we are able to deliver customised in-company
workshops to support specific organisational learning needs. Assessment Assessment
is efficient and streamlined. Learners are assessed on one or more
occasions using a variety of methods which will depend on the exact
combination of units selected. Assessment methods include: observation,
workplace evidence, testimony, discussion, written worksheets, written
questions and project work. Our assessment process is efficient, friendly and supportive.
Our
assessors visit learners in their workplace and we will agree an
assessment approach that meets organisational and individual learner
needs. Fees Fees
for each learner are based on the number of credits and units selected.
Please contact us for further information or for a quotation. Next
steps If
you are interested in finding out more or to explore the choice and
content of available units, please contact Best Practice.
We will be happy to discuss your requirements and provide you with further
information. Examples Here
are some popular examples:
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