Level 2 Certificate in Customer Service


Overview

 

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Awarding body

EDI

Overview

Nationally recognised online certification for service providers

Learning hours

30 hours

Duration

8-10 weeks

Course structure

Online learning + workbook + online test

Requirements

Learners complete two mandatory units

Assessment

Online multiple-choice test + workbook

Progression

Level 3 Certificate in Customer Service

Level 2 NVQ Certificate in Customer Service

Level 3 NVQ Diploma in Customer Service

Apprenticeship in Customer Service

Fees

Subject to quotation

Frequently Asked Questions

Back to EDI qualifications

To discuss requirements, fees or to request an enrolment form, please contact Best Practice on info@bestpractice.uk.com or by telephone on 01923 225225.

 
 

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