Level 2 Certificate in Customer Service
Overview
Awarding body
EDI
Nationally recognised online certification for service providers
Learning hours
30 hours
Duration
8-10 weeks
Course structure
Online learning + workbook + online test
Requirements
Learners complete two mandatory units
Assessment
Online multiple-choice test + workbook
Progression
Level 3 Certificate in Customer Service
Level 2 NVQ Certificate in Customer Service
Level 3 NVQ Diploma in Customer Service
Apprenticeship in Customer Service
Fees
Subject to quotation
Frequently Asked Questions
Back to EDI qualifications
To discuss requirements, fees or to request an enrolment form, please contact Best Practice on info@bestpractice.uk.com or by telephone on 01923 225225.
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