Managing Team Development

Course title

Managing Team Development

Overview

Building a high-performance team through effective recruitment, selection, coaching and skills development.

Objectives

Understand and highlight the key factors in creating a balanced service team

Identify and overcome common barriers to learning & development

Develop relevant and effective personal development plans

Demonstrate effective coaching skills

Plan and implement a successful recruitment and selection process

Construct a personal action plan for immediate use in the workplace

Content

Your role in developing your team

What is a balanced service team?

Identifying learning styles

Overcoming barriers to learning & development

Effective development planning

Development options – the pros & cons

Self-managed learning

Skills for effective coaching

Letting go of outcomes

Recruitment & selection planning

Successful interviewing

Matching development plans to individual, team & organisational needs

Delivery

In-company programme (typical group size: 6-8 attendees)

Duration

2 days

Fees

Subject to quotation

Course description

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