Promoting Excellence in Customer Contact

bestpractice

 

 

 

   

 

 

 

MindPower™ Programme


Course title

MindPower™ Programme

Overview

A powerful modular programme to enhance well-being, productivity and workplace performance.

Objectives

Develop positive attitudes, flexibility and mental stamina

Improved focus, morale and motivation

Improved performance and productivity

Improved call-management and service levels

Reduced conflict and increased team-cohesion

Reduced sickness, absence and staff turnover

Content

Module 1 - MindPower Foundation

Module 2 - Thinking Skills to Maximise Performance

Module 3 - Maintaining Wellbeing and Self-esteem

Module 4 - Personal Influence and Productivity

Module 5 - Relaxation and Lifestyle Management

Delivery

In-company programme (typical group size: 8-12 attendees)

Duration

6 days (divided into one and two day modules)

Fees

Subject to quotation

Course description

Print course description

To discuss requirements or to request a quotation, please contact Best Practice at info@bestpractice.uk.com or by telephone on 01923 225225.

 

 Best Practice 
 Training & Development Ltd

 

     info@bestpractice.uk.com        +44 (0)1923 225225         +44 (0)1923 224100      www.bestpractice.uk.com