Promoting Excellence in Customer Contact

bestpractice

 

 

   
 

 

 

BTEC Intermediate Diploma in Support Services


Course title

BTEC Intermediate Diploma in Support Services

Awarding body

Edexcel

Overview

Recognised BTEC certification for support services staff 

Intended for

Experienced and senior support services staff including secretarial support, facilities management, finance support and PA functions

Duration

6-9 months

Course structure

Onsite induction + 4-5 short onsite assessments

Requirements

Candidates complete 8 units (2 core units and 6 optional units)

Delivery

In-company programme for individuals or groups

Assessment

Observation, discussion, personal statement, supporting documentation, testimony

Learner support

On-line learning library + optional in-company workshops

Highlights

Accredits a broad range of operational and service delivery skills

Flexible, work-based assessment 

No exams or tests

Progression

Business and Administration NVQ Level 3

Fees

Subject to quotation

Course description

Print course description

Frequently Asked Questions

Back to BTECs

To discuss requirements, fees or to request an enrolment form, please contact Best Practice on info@bestpractice.uk.com or by telephone on 01923 225225.

 
 

 Best Practice 
 Training & Development Ltd

 

     info@bestpractice.uk.com        +44 (0)1923 225225         +44 (0)1923 224100      www.bestpractice.uk.com