BTEC Intermediate Certificate in Reception Services

Course title

BTEC Intermediate Certificate in Reception Services

Awarding body

Edexcel

Overview

Recognised BTEC certification for reception and front office staff

Intended for

New and experienced receptionists and front office staff 

Duration

3-6 months

Course structure

Onsite induction + 3-4 short onsite assessments

Requirements

Candidates complete 5 units (2 core units and 3 optional units)

Delivery

In-company programme for individuals or groups

Assessment

Observation, discussion, personal statement, supporting documentation, testimony

Learner support

On-line learning library + optional in-company workshops

Highlights

Accredits a range of relevant operational and service skills

Flexible, work-based assessment 

No exams or tests

Progression

BTEC Intermediate Diploma in Reception Services

Administration NVQ Level 2

Customer Service NVQ Level 2

Fees

Subject to quotation

Course description

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