BTEC Intermediate Certificate in Business Communication

Course title

BTEC Intermediate Certificate in Business Communication

Awarding body

Edexcel

Overview

Recognised  BTEC certification that recognises IT and communication skills

Intended for

Personnel who have regular contact with internal or external customers

Duration

3-6 months

Course structure

Onsite induction + 3-4 short onsite assessments

Requirements

Candidates complete 5 optional units

Delivery

In-company programme for individuals or groups

Assessment

Observation, discussion, personal statement, supporting documentation, testimony

Learner support

On-line learning library + optional in-company workshops

Highlights

Accredits a range of IT and communication skills

Flexible, work-based assessment 

No exams or tests

Progression

BTEC Advanced Certificate in Service Supervision

Business and Administration NVQ Level 3

Customer Service NVQ Level 3

Fees

Subject to quotation

Course description

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